Skip to main content
Brand Logo
    • White Shade
    • Warm Neutral Shade
    • Cool Neutral Shade
    • Blue Shade
    • Red Shade
    • See All Colours
    • Dulux Visualizer
    • Colour Play
    • Let’s Colour Magazine
    • Interior
    • Exterior
    • Primer
    • Special product
    • Undercoat
    • See All Products
    • Bathroom
    • Bedroom
    • Children's Room
    • Dinning Room
    • Hallway
    • Home Office
    • Kitchen
    • Living Room
    • See All Ideas
    • Lazada
    • Shopee
  • Sustainability
    • Contact us
    • Expert Help
    • About Us
    • Find a store
    • Dulux Colour Preview
My Account No account? Register here
My Workspace
My Account
Logout
My Workspace

Good to see you!

Don't have an account yet?

Welcome to Dulux

Password requirements:

  • At least one capital letter
  • At least one special character or number
  • Minimum of 8 characters

Already have an account?

Terms & Conditions

If you have concerns about your privacy?

Read our privacy policy

Registration complete

Successfully registered, please login

If you have concerns about your privacy?

Read our privacy policy

Registration complete

Forgotten your password?

Please enter email address associated to your account

Change Password

Password changed successfully.

Request sent!

For more tailored inspiration, please fill in the 3 questions below.

You need to answer all of the questions before submitting.
1

When are you decorating? (*)

2

What are you decorating? (*)

3

Why are you decorating? (*)

If you have concerns about your privacy?

Read our Privacy Policy.

Delete Account

Deleting your account will permanently delete all of your saved data.

We understand that decorating is about more than just paint on walls

Painting your house is an expression of who you are, an investment into your home. So when you paint your walls, you want to be sure of a perfect result. Our team of dedicated experts have developed paints with unrivalled formulations that will always deliver the perfect colour with uniform finish and stated coverage every time!

Dulux Promise

Dulux Promise - paint that's as good as Promised

We promise our paint will give you the perfect colour with a uniform finish and the coverage stated, or we'll replace it.

Colour icon

Perfect Colour

We recognise that choosing the perfect colour isn't always easy. Our paint will give you the perfect colour in reference to our latest colour catalogue or fandeck.
Coverage Icon

Uniform Finish

When you paint a wall, you want a good finish. Our paints will give you an even uniform finish without patchiness.
Finish icon

Coverage Stated

You can be confident in the covering power of our paints. Our Paint will give the coverage stated in our product information.

* Terms & Conditions apply

Perfect Colour

The colour of the paint will match the colour as indicated on latest Dulux collaterals such as the fan decks and shade cards, but do note that colour disparity that occurs due to base material (colour may look different in certain materials or surfaces), shape, size and surface lighting are not covered under the programme.

Uniform Finish

Paints purchased will have an even finish with no patchiness once it dries up completely on a well-prepared and clean surface.

Coverage Stated

The corresponding bucket of paint will yield the area coverage as stated in our product label and product data sheet; however, some colours may need more than two coats to achieve the desired opacity.

Process of replacement

proof of purchase icon

1

Keep the proof of purchase for Dulux Promise participated products (Maximum 1 month). Photos of painted wall, claim description, product/colour information etc are required during claim submission. Read the terms & conditions for details claim information.
date of purchase icon

2

Contact Dulux by submitting claim thru’ below 3 ways within 1 month from date of purchase, Proof of purchase, wall photos and product/colour information are required for the claim submission.
contact you icon

3

After claim registered, a Dulux representative may contact you to verify your submission or request additional information. An e-voucher will be sent to your email once Dulux Promise team has verified your claim successfully.
e-voucher for replacement product icon

4

Please print out the e-voucher and redeem it for the replacement products at the same retailer outlet you have bought the products. The e-voucher is valid for 3 months upon its issuance date.

Contact AkzoNobel within 1 month of purchase

You can submit your claim in 3 ways:

WhatsApp logo

WhatsApp

Click here to interact with us on WhatsApp
WhatsApp Us
Ask Dulux Logo

Ask Dulux

Click here to interact with our Virtual Advisor
Chat Now
Facebook icon

Facebook

Click here to interact with us on Facebook
Facebook Us

Watch the step-by-step Dulux Promise Claim Submission Guide

Dulux Promise is applicable for participated products purchased in Malaysia only. Supporting documents will need to be prepared and submitted together to verify your claim for the replacement. After the verification approved, we will issue an e-voucher that can be redeemed at the same retailer outlet you have bought the product(s). In submitting your claim for the replacement to Dulux, you have agreed to the Terms & Conditions of the Dulux Promise.

Read terms & conditions

Join our newsletter

Discover decorating trends and ideas in our new monthly newsletter.

If you'd like to know more about how we use your personal data, please read our privacy statement.

Thank you for subscribing.

You will receive an e-mail to confirm your registration, please use the link to confirm you are happy to receive marketing emails.

Add some colour to your feed
Dulux
  • About Dulux
  • Contact us
  • Shop Now
  • Find a Dulux store
  • Sitemap
Popular categories
  • Colours
  • Products
  • Decoration Ideas
  • Expert Help
  • Colour of the Year
Access
  • Accessibility
  • Colour Accuracy
Dulux Logo
  • Cookies
  • Cookie settings
  • Privacy Policy
  • Legal
  • Other Akzonobel Sites
Copyright © AkzoNobel Paints 2025

Sorry, we couldn't find any results
Fetching the data, please wait...